What is the minimum age my dog has to be to play, stay or be groomed at DOGtropolis?
Puppies must have had their 1st round of "Adult" shots at 12 weeks.
Can all my dogs stay in the same kennel?
YES. As long as they are from the same household.
Where will my dog go potty?
We have an outdoor patio with artificial grass areas where they typically relieve themselves.
How often is my dog let out to potty?
3-4 times daily. At a minimum... Morning, afternoon & night.
Do the guests have access to outside from their kennel?
No they do not for safety reasons. They do have access to outside from the indoor play area while supervised & during regular business hours (weather permitting).
Do you accept all breeds?
YES. We love ALL dogs & do not discriminate, however we can not care for any dog that is aggressive towards our staff.
Does someone stay over night with the dogs? What about Holidays?
NO. At night time all dogs stay in their individual kennels. We are often here outside regular business hours, but are closed to the public in order to give our full attention
to our 4 legged guests. Holidays we are closed, but guests are still attended to morning, afternoon & evening. (Sorry, no pick-up or drop-offs on Holidays)
What do I need to bring?
New Client Form (found under Boarding) & current vaccination records. Medication with instructions. Food, Treats, & Toys. We have feeding bowls & bedding. Food does not have to be prepackaged. Please do not bring any breakables (glass jars, ceramic dog bowls etc.) or anything of sentimental value. And please no raw hides.
Are you able to administer medication?
YES. There is an additional charge for this service. If it is a supplement or vitamin that they take willingly in their food, there is no additional charge. Sorry we are unable to accommodate elderly dogs in poor health or that require multiple medications.
What if my dog can't participate in playtime with other dogs?
They will still receive one on one attention by one of our loving staff members & let out to potty several times a day at no additional charge. They will also have limited access to the large play area when other dogs are securely in their kennels during nap time & at the end of the day.
Are there specific drop-off or pick-up hours?
No. You can drop-off or pick-up at anytime during normal business hours. During the weekdays pick-up after 2 pm is an additional $10. We do like to have an estimated time of arrival & departure if possible.